MALAWI’S UNITED CIVIL SERVANTS’ SACCO BENCHMARKS WITH WAZALENDO SACCO
11 April 2025
In firming up the spirit of cooperation among cooperatives, Wazalendo Savings and Credit Cooperative Society (WSACCO) hosted a delegation from Malawi’s United Civil Servants’ SACCO (UCSSACCO) for a benchmarking visit.
The Malawian team that comprised of the SACCO’s top management led by the Chief Executive Officer, Mr. Waliwa Francis was received by the Director Finance and Administration Wazalendo SACCO, Colone Benon Kato at WSACCO’s headquarters – Kiwatule.
Speaking on behalf of WSACCO’s CEO, Brigadier General Joseph Freddy Onata, the Director of Finance Administration Col Kato, emphasized the importance of collaboration and mutual learning in strengthening the SACCO movement across Africa.
Col Kato highlighted the strong backing from the Uganda Peoples’ Defence Forces (UPDF) leadership, effective governance, large numbers, use of modern technology, professionalism, regular training, and accountability to members as factors behind WSACCO’s success.
Mr. Waliwa commended WSACCO for opening its doors to UCSSACCO, saying the visit has been invaluable. “This benchmarking exercise has been fruitful. It is not an expense but an investment in the growth of our SACCO. We have shared alot and we are eager to explore how we can implement these best practices in our own organization.” He said.
The delegation visited WSACCO’s cash operating branch in Entebbe, where they were impressed by the service turnaround time, security systems, and risk management measures in place. He praised WSACCO’s approach to protecting members’ funds and ensuring overall member safety.
Waliwa said that they had gained critical insights into structuring their operations, improving member engagement, forming partnerships and enhancing stakeholder engagement. He expressed gratitude to their leadership for investing in the visit, noting that the best way to account for it was by implementing what they had learned.
The team which arrived on 7 April 2025, was supported by WSACCO’s directors and department heads, who engaged in a number of knowledge-sharing sessions with the delegation.
Charity Namanya
Public Relations Manager -Wazalendo SACCO